Questions related to membership in GTD Connect, our online learning center
GTD Connect is the online learning center for the David Allen Company. Members have access to an extensive multimedia library, ongoing webinar classes, the GTD Getting Started & Refresher series, and a lively, global community of fellow GTD-enthusiasts, David Allen Coaches and much more.
GTD Connect offers a wide-range of opportunities to learn and master your workflow with the GTD methods, for beginners to experts. It's a great complement after reading the book, attending a seminar or going through coaching.
GTD Connect is offered as a recurring monthly or yearly membership. If you join by the month, you can cancel anytime. We do not make it difficult to cancel--we promise! Recurring billing is simply done for your convenience as a member. Canceling works by simply contacting us at connect@davidco.com or 805-646-8432, at least one business day before your next renewal date, and we will cancel your account so you are not charged again. Easy as that.
As a yearly member, you get a generously discounted rate on your membership, but the term is for one full year. Canceling a yearly membership will set your cancellation to occur before your yearly renewal date. We do not refund or pro-rate partially used yearly memberships.
If you are not sure which option is best for you, try the monthly membership first. If you like it, then change to become a yearly member to save on your subscription fees, or continue on as a monthly member to have the option to enjoy the site month by month and cancel as you
wish.
You can rejoin GTD Connect at any time. If you join for a few months and decide to take a few months off, that's fine too! We'll be happy to have you back. We want this program to be easy and supportive for you.
Questions? Please don't hesitate to contact us at connect@davidco.com
Yes, GTD Connect members receive 10% off on most of the products in The David Allen Company store, except for sale items and bundles which are already deeply discounted. This 10% discount, when it applies, will be automatically calculated when you place your order. Members also receive 25% off of our public seminars.
GTD Connect does not include discounts on our corporate services (such as coaching) or products from our partners (such as NetCentrics or eProductivity.)
You can expect to see new content regularly. The Connect Forums often have new content on a daily basis with members discussing new topics and posting questions to our staff and the Connect community. The "New Posts" link inside the Forums will show you what's new in the Forum. All Connnect Forum posts (versus the free "Public" GTD Forum) will start with GTD Connect: before the Forum name.
On the home page of Connect, the Latest Activity section will pull together everything that's new on Connect from the Forums, Media Library, UpClose with David, Coaches' Connection and more.
You will also find fresh, new content from our Coaches in Coaches' Connection, as well as new audio, video and print articles for our members in the Media Library.
David Allen and the coaching staff host regular Connect events throughout the year, and David's popular In Conversation series is available in the Media Library.
We will keep you updated about what's new through email and announcements on the site.
Individual members (not Corporate Connect members) will receive a CD copy of David Allen's popular In Conversation series when they are released (at least 6 times per year), which David interviews real people having remarkable success using GTD. These interviews are designed to give you a glimpse of how successful and innovative people in David's network are using GTD.
All In Conversation interviews are also posted to the Connect Web site for all members under Media and available through Podcast. If you prefer to "go green" and not receive a CD in the mail, please let us know at connect@davidco.com. There is no discount on the membership fee, but you'll be making a great choice for the planet!
Yes! Your GTD Connect account will be setup so that you can easily view and post in all of our forums, public(free to all) and private (Connect members only). Your GTD Connect account will be tied to your forum account so that as soon as you log in to GTD Connect, you will be automatically logged in to all of our forums.
If you have a question for the David Allen Company Coaches, please post that to the Connect Forums.
The current Members-Only Forums, where you will get regular input from David Allen & the Coaches, are:
- Social Networking Lounge
- Your GTD Successes
- Content & Features
- GTD Tips, Tricks & Coaching
- Favorite Quotes
- Favorite Tools & Gear
- Weekly Review Encouragement Group
- Family and Education
- Creating a GTD Culture
- Book Club Discussions
- Member Polls
As soon as you place your order for Connect, you will be able to log in to the exclusive Web site with your existing David Allen Company online store account username and password. If you signed up for a free trial and did not receive your welcome email, sometimes those get trapped by spam filters. If you don't find it in a spam folder, please email us at connect@davidco.com for another copy.
If you signed up for a free trial of GTD Connect, but did not receive your activation letter, check your spam filter. If you still don't find it, please contact us at connect@davidco.com and we will send you another copy.
If you choose the monthly option, you can cancel your membership at any time by calling or emailing us. We will respond to your request within one business day. Cancellations should be made prior to the renewal date to avoid the next month's membership charge. If you choose the annual payment option, you will be a member for the full 12 month term. Sorry, but we can not offer refunds for any unused portion of your annual membership.
If your question is not addressed in the FAQ, please email us at connect@davidco.com. If you email us, please include a detailed description of what happened, what you did, and what kind of system you have (Mac or PC, Internet Explorer or Firefox, etc.)
Our intention is to respond to your email or voice mail within one business day. The office is closed on Saturdays and Sundays and we are not able to respond to your inquiries on those days. But we promise to reply at our first chance when we return to the office.
For all other inquiries, not related to GTD Connect, please view our Contact Page for the best place to direct your inquiry.
To unsubscribe from the Getting Started series or Weekly Review reminder emails, you can easily change that in your Connect Profile.
1. At the GTD Connect home page menu bar, click on My Profile.
2. Scroll half-way down the screen to the options for the Weekly Review email and the Getting Started series. Change the email delivery day options using the drop-down menu for each item.
3. Click the Save button.
If you also no longer want to receive ANY communication from us at all, such as What's New in Connect, In Conversation CD's, Newsletters or Member Specials, please email us at connect@davidco.com.
As a GTD Connect member, there are a few different emails you will receive from us. Here is a summary of what we send and how to manage your subscriptions:
- What's New in Connect - Sent about every two weeks giving you a summary of new content on the site, including upcoming Webinars. Email us at connect@davidco.com to unsubscribe.
- Getting Started Series - Sent weekly for 16 weeks to all new corporate members, or whenever you start the series again. Change your settings in your Profile to start or stop receiving these.
- Weekly Review Reminders - Sent to all new members weekly. Change your settings in your Profile to start or stop receiving these.
- Productive Living newsletter - David Allen Company newsletter, sent every 3 weeks only to those who have subscribed. Learn more or manage your subscription here.
- Free trial emails - If you are a free trial member, you will receive a few emails during the course of your trial period with more
information about how to become a member. Email us at connect@davidco.com to unsubscribe, which will also cancel your free trial.
$48 per month or $480 per year (a savings worth 2 months of membership free). We offer a special non-profit annual membership of $360 per year for students and non-profit organizations. To purchase the non-profit yearly membership, please email us at connect@davidco.com from the account that would qualify you for this special rate. If approved, we will send you a special link to order the annual membership through our online store.
Simply email us at connect@davidco.com or call us at 805-646-8432 and we will be happy to make any changes to your account status for you. We do not enable this on the website for your own protection. But, we promise it's an easy process once you contact us by email or phone!
Please contact us at least one business day before your account is scheduled to renew. Cancellations made after the current monthly renewal has been charged will cancel at the next scheduled renewal.
For annual memberships, you will receive an email reminder of your upcoming renewal and will renew unless you contact us. Monthly memberships do not receive a renewal notice and will automatically renew until you let us know otherwise.
For Corporate Edition members (you received GTD Connect when you attended a seminar), your membership will automatically end 12 months from the time of activation.
We accept Visa, Mastercard, and American Express. If you have any questions about payment options, please email us at connect@davidco.com. For your security, please do not email your credit card details.
Once you join Connect through our online store, your membership fee will be billed to your credit card automatically. You can cancel your membership by contacting us at connect@davidco.com.
We will respond to your request within one business day.
Monthly memberships will renew automatically. Annual members will receive an email notification when the membership is up for renewal.
Sorry, we are not able to offer invoicing for memberships. If you wish to pay in installments, the best option is our monthly membership at $48 per month. We do not offer an installment plan for the yearly memberships.
We do offer a discounted annual membership ($360 versus $480) for students, government employees and staff of non-profit organizations. Please email us at connect@davidco.com us from the account of the organization that would qualify you for the discount. We will respond with special instructions on how to sign up for a discounted annual membership. Please note, the discounted is not available on the monthly rate.
You will immediately receive a receipt to your email address when you sign up. You can also view all of your monthly or annual receipts by logging in to view your Membership Information. If you would like to receive an email alert each month with a link to download and print your monthly invoice, please email us your request at connect@davidco.com.
You can do this directly from GTD Connect by logging in at the Billing Information page. Or just give us a call at 805-646-8432 and we will be happy to assist you. Please do not send credit card information over email, as this is not secure.
Yes, our annual payment plan includes all the features and benefits of the monthly program, with a $96 savings equivalent to two free months of membership. Click here to read more about the Terms & Conditions of annual payment plans.
Click here to sign up for Annual Payment.
To convert your membership from a monthly to yearly plan, simply go to our online store, login with your Connect profile, and buy an Annual membership. Once your current monthly membership is due to renew, your membership will automatically convert to a yearly membership instead.
If you are converting from a yearly to a monthly membership, please go to our online store, login with your Connect profile, and purchase a monthly membership. Once your current yearly membership is due to renew, your membership will automatically convert to a monthly
membership instead.
As stated in our Terms & Conditions, yearly memberships are not refundable, including for unused portions or in the case of converting to a Monthly plan. If you are moving to a monthly membership, your membership will only convert once your yearly membership expires.
Your renewal date can be found in the Products Ordered description on your latest receipt. You can access your most recent receipt by logging in to view your Membership Information. Your credit card statement should also show the most recent charge and the day of the month that occurred.
We know that sometimes things come up (extended vacations, job changes, finances, etc.) and you need to put some things on "hold". We are happy to accommodate this if you need to put your GTD Connect membership on hold at your next billing cycle (monthly members would be at your next monthly billing date and yearly members at the next annual billing date). Memberships cannot be put on hold during your current billing cycle. While your subscription is on hold, any personalization you've made to your account, including Intention Journal entries and GTD-Q results, will remain in tact. Simply email us your request at connect@davidco.com and we will send you information about how to reactivate your subscription whenever you're ready to do so.